Travel & hospitality firms join hands to elevate traveller safety as flights resume

NEW DELHI: MakeMyTrip announced on Friday that as flights resume operations after 61 days, the Indian travel and tourism industry has come together to make a safety pledge anchored by the company, a commitment to prioritize travelers’ safety, maintenance of high-hygiene standards and adherence to new travel protocols in harmony with the new normal.

The company said the travel safety pledge is a collaboration between top travel and hospitality companies of India and it showcases the commitment from leaders of the industry which has been one of the worst hit by the pandemic.

MakeMyTrip said the travel safety pledge has been taken by eminent leaders from the airline, hospitality and other ancillary industries including Ajay Singh, CMD, SpiceJet; Vinod Kannan, head, Vistara; Puneet Chatwal, MD and CEO, The Indian Hotels Company (IHCL); Sunil Bhaskaran, MD and CEO, Air Asia India; Anil Chadha, COO, ITC; Vikram Oberoi, MD and CEO, The Oberoi Group; Ritesh Agarwal, CEO-OYO Hotels & Homes; Priya Paul, chairperson, The Park Hotels; and Rajni Hasija, director, IRCTC among others.

This pledge is a step towards reaching out to every Indian traveller to reassure and apprise them of the endeavours being made by key stakeholders in the travel and hospitality ecosystem to ensure their safety and wellbeing, the company said in a statement.

Deep Kalra, founder and group executive chairman of MakeMyTrip said, “Despite being battered hard by the pandemic, the travel and hospitality industry has shown immense solidarity and pro-activeness in implementing pre-emptive measures for safety and wellbeing of travellers.

Through this industry initiative we want to convey to travellers that their safety is paramount to us. As travel opens up in a calibrated manner, the travel and hospitality industry is taking the lead in committing itself to a shared responsibility of keeping travellers safe at all travel touch points.”

The travel safety pledge also features other industry leaders like Anil Saini, COO, LnT Metro Rail – Hyderabad; Vijay Wanchoo, GM, The Imperial Delhi; Girish Arora, Owner, The Seashell Group; Zubin Saxena, MD and VP operations, Carlson Hotels; Jean-Michel Casse, COO India and South Asia, Accor Hotels; Sunjae Sharma, VP Operations, Hyatt; Sudeep Jain, MD – South West Asia, IHG; Patu Keswani, MD, Lemon Tree Hotels; Ajay Bakaya, MD, Sarovar Hotels and Resorts; Deepika Rao, MD and CEO, Ginger Hotels; Chander Baljee, CMD, Royal Orchid; Suhail Kannampilly, CEO, Concept Hospitality; Navjit Ahluwalia, SVP and country head India, Hilton; Ramesh Ramanathan, CMD, Sterling Holiday Resorts among others.

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